Restaurants & Retail Landscaping: How Planters Influence Customer Experience
How many customers does your restaurant serve monthly? How many sales did you make last month? Whether your commercial property is a restaurant or a retail shop, you rely on customers for business, and they affect your ROI, employee compensation, and overall success. Knowing how important your customers are, you’ll want to do everything possible to keep them happy and coming back and to encourage them to share positive reviews about your business.
Aside from the food and items you offer at your restaurant or retail center, a positive customer experience depends on your space, including the cleanliness, staff, and overall ambiance. Whether your restaurant has comfortable seating and excellent food or your retail center offers a variety of items with a friendly staff, you take improving the customer experience seriously.
Another great way to improve the customer experience is to invest in your property’s landscaping, specifically by adding custom planters. Continue reading to learn how planters influence customer experience and how adding them to your property can increase traffic to your restaurant or retail center.
Why You Should Add Planters to Your Restaurant/Retail Center
At PolyMade, we’re often asked why commercial property owners, specifically of restaurant/retail centers, should add planters and how they can elevate their space. There are several reasons to add planters to your restaurant/retail center: they add value to your company, benefit your employees, and aid in brand recognition. Planters also help define a space and create designated lounge and walking areas that direct your guests around your restaurant/retail center.
Commercial planters act as a visual anchor, including complementing your color scheme, aesthetic, and much more. In addition to adding elegance and beauty to your space, adding custom commercial planters drives guest engagement. Since your business relies on passersby and the public to visit your space, you’ll need to have beautiful visual elements that attract customers to your space.
Adding planters to your restaurant or retail center does more than enhance the beauty of your commercial property; it also reshapes and defines the space. Whether you have a little cafe or a large restaurant, a small shop or a large retail center, adding custom rooftop planters helps enclose the space, offering guests more privacy and seclusion while directing them to certain areas and concealing other spots. Commercial planters also increase your guests’ comfort and reduce noise so they can enjoy their time and focus as they work, catch up with friends and family, or unwind.
How Custom Planters Influence Customer Experience
Routine maintenance, like keeping the sidewalk, walkways, and entrance to your restaurant or retail space clean and keeping everything tidy, is crucial to customers having a positive experience, as is your landscaping. Customers are naturally drawn to restaurants and retail centers with decor, bright blooms, and plants. Just as important as the plants you choose is creating outdoor spaces that drive guest engagement and help to promote your brand and improve its recognition.
According to Capital One Shopping, a whopping 99% of consumers search for online reviews, with nearly half of them trusting online reviews as much as word-of-mouth recommendations. Understanding that people are likely to leave a positive review of your business, enhancing their customer experience should be a priority. Whether by hiring a friendly, attentive staff, a variety of excellent products for purchase, or a great ambiance with custom planters with your logo emblazoned, enhancing the customer experience impacts your overall business.
Planters influence customer experience in many ways: they add value to your property, attract passersby, strengthen brand recognition, and create a more enhanced customer experience. By placing unique, custom planters around your commercial property, you’re encouraging guests and customers to post pictures on social media using hashtags or share locations with family and friends, positively impacting your business and boosting your positive reviews.
How to Positively Influence Customer Experience with Custom Commercial Planters by PolyMade
There are many ways you can positively influence customer experience with custom commercial planters by PolyMade. Below are just a few examples of how some of our clients have implemented their custom planters to enhance the customer experience:
Implementing branding & wayfinding
Incorporating edible landscaping
Adding poolside plants
Adding planters to hotel balconies
Creating a custom commercial planter with PolyMade is a smooth and rewarding experience. From the initial concept to the finished product, our streamlined process is designed to make every step simple and collaborative. No matter the dimensions, style, or unique design details you have in mind, our team works closely with you throughout the entire project to turn your ideas into a finished planter that fits your space perfectly. Here’s an overview of how the process works:
Step 1: Shape Your Piece
We’ll have an initial meeting to discuss your vision and ideas. From there, we’ll develop a complementary form shaped to your liking. We’re down for a challenge, as nothing is off-limits!
Step 2: Define Your Specs
We’ll define your specs to bring your custom planter to life by designing a planter with our modular design system, allowing us to determine your specs no matter the size.
Step 3: Choose Your Color
Once your piece is shaped and specs are defined, it’s time to choose your color(s). Choose from a vast color library from Sherwin-Williams™, available in earthy neutrals or bold, bright pops of color!
Step 4: Customize Your Planter
The final step of building your custom commercial planter is to add customizations that suit your preferences. Whether you want to emboss artwork, messages, or logos, our customization options are limitless.
Let’s Design Your Custom Commercial Planter
PolyMade planters maintain their integrity and appearance much longer than concrete commercial planters, delivering both beauty and reliability year after year. From initial concept through final installation, our experienced support team provides hands-on guidance at every stage. Our streamlined process makes customization effortless: we collaborate with you to define dimensions, refine specifications, select finishes, and finalize design details, ensuring every piece has a positive influence on the customer experience.
Connect with our team to learn how PolyMade’s custom commercial planter boxes can enhance your space, simplify installation, and create an environment where plants—and properties—thrive.
